What to Expect

Getting you through it.

We are here to relieve your stress in this difficult time as much as possible. This includes not only expertly and professionally restoring your home or business, but also communicating clearly with you through every step of the process.

The Restoration Process


Property Inspection

Our first step is a property inspection where we will assess the scope of the water, fire and smoke, or mold damage to your home or business. This will help us develop an estimate and guide us in our communication with your insurance company.


Property Restoration

After the inspection, with your approval, we will begin restoring your property. We will work closely with you and your insurance company to make sure there is clear communication across the board. Our goal is to save you as much time, money, and hassle as possible.


Back to Normal Life

Everything that we do is done to get your life back to normal as quickly and effectively as possible. Once your home or business has been restored, your insurance claim has been taken care of, and your possessions have been returned, all that’s left to do is relax!

The Insurance Process

Not every insurance company is the same, but they all follow a similar process.

  1. Your insurance company will give you a claim number and explain what they need to help you.
  2. We will inspect your property and begin any emergency services needed.
  3. We will call your adjuster and provide them with an update on the scope of the emergency services required.
  4. We will continue the 3-5-day emergency services process and update your adjuster on the work daily.
  5. We will get the approval of you and your insurance company on the scope of reconstruction work required and schedule it.

Things to Note

  • For water disasters, we take daily moisture readings to make sure we are using the right level of equipment and that your home or business is drying out as it should. If it is not, we may determine that it would save more money to replace rather than restore. We always seek to restore rather than replace wherever possible.
  • If we are doing reconstruction and not just restoration, we will manage any other subcontractors you need as your General Contractor. This means that we determine the scope of work and send it to your subcontractors as well as your insurance company for approval. It may take some time for your insurance company to approve.
  • The insurance industry sets the standards for the restoration industry and updates those standards on a monthly basis. These standards are the biggest factors affecting our pricing. We can also work with people who prefer to self-pay.

Read Our Reviews

“ServiceMaster by Antim’s was awesome to work with. They want above and beyond to make sure they took care of our home and were extremely helpful to our family. They were always on time and had excellent communication with us regarding schedules and the details of the job. They were more than happy to answer any questions that came up and were super honest. I highly recommend them and would use them again if their services were needed.”

– Angela Poliak

"ServiceMaster by Antim’s did a great job! They were polite, efficient, showed up when scheduled and know their craft! They even helped move my furniture back in and inquired if they could be helpful in any other ways.”

– Lisa Repp

"ServiceMaster by Antim’s was wonderful. They arrived quickly, advised me thoroughly and took care of all the details in record time. They were here exactly when promised and overall made the disruption and stress of a flooded basement as painless as possible. I feel fortunate to have encountered ServiceMaster by Antim’s!”

– Louise Butler

Fabulous service!! I give them a 10 out of 10! Always available and very responsive. They were quick to respond and what above and beyond for us . Appreciate all their hard work and highly recommend!

Mike Naccarato

We would highly recommend Service Master to anyone. Our basement flooded and they handled it as true professionals. On-time, great service, top quality work, excellent communication and follow up. As a general contractor building luxury homes, it was very refreshing to work with a company that every employee on our project represented. Service Master is a first-class operation. Good job Elisei!

Randy Campbell

We had a fire sprinkler break in the middle of the night. We called ServiceMaster by Antim's Quality Service. They arrived promptly to start cleaning and drying all three floors of our house. Elisiah, Rebecca and their whole team were extremely helpful, available, and efficient. It is rare to find compassion in a company like this. They were informative every step of the way and me and my family are grateful for the quality of service we received.

Derek Kahler


Ready to restore your home or business?


ServiceMaster Recovery by Antim’s Quality Services

13411 E Trent, Unit B102 Spokane Valley, WA 99216

Spokane: (509) 922-2500
Kootenai: (208) 667-7670

24/7 Emergency Services
Non-Emergency Hours: 8AM-4:30PM

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